1. Why is Dog Days the right place for my dog?
We’re dedicated to providing nothing short of first-rate care for your best friend. Our team of animal lovers brings many years of pet care experience and know-how to each specially-created service we offer, from the design of our facilities to the training of our staff. We set out to make Dog Days a special place for dogs to play and stay. The Dog Days team works hard to ensure that the Dog Days is a fun, safe and welcoming environment, giving your dogs the love and attention they need when you can’t be there. Dog Days provides the socialization and exercise that your dog craves in a loving and safe environment. Dogs are social beings and thrive on interaction with people and other dogs. Dogs are happier and better adjusted when they are well exercised.
2. Why does my dog need vaccinations to be eligible for Daycare or the Hotel?
Dogs, like people, are prone to contagious illnesses. Vaccinations can minimize, or, in some cases, eliminate the possibility of transmission of these illnesses and protect your dog as well as the other dogs in our care.
3. Which vaccinations are required in order for my pet to play or stay at Dog Days?
Dog Days requires the DHPP (distemper, hepatitis, parainfluenza, and parvovirus) Vaccination, Rabies Vaccination, and Bordetella Vaccination (which is required to be given every six months) for all dogs coming into Dog Days.
You can email your pet’s vaccination records to us at firstname.lastname@example.org, fax them to 503.894.9952, or bring a copy with you when you come to your dog's evaluation.
4. Does my dog have to be altered to attend dog daycare or the hotel?
Dog Days requires that all dogs that use daycare and the hotel be spayed or neutered by 7 months of age. Puppies may be unaltered and use facilities until 7 months of age if they have been properly vaccinated; however, after 7 months they must be altered and properly vaccinated to be eligible to continue using these services.
5. When can my new puppy begin coming to dog daycare?
Puppies are welcome to join us as soon as they are fully inoculated, usually at around 4 - 5 months of age (varies by veterinarian.) It’s important for all puppy parents to know that puppies do not have the same stamina, immune systems or social skills as adult dogs and are more prone to communicable illnesses, much like young children.
6. How can I tell if my dog will fit in at Dog Days?
Some dogs, especially those unfamiliar with daycare, may be nervous and a bit fearful at first, but this does not preclude them from being able to go to Dog Days daycare or hotel. It may take some time before they are fully comfortable and able to enjoy themselves, and it is important to us to give them that time to acclimate. Aggressive behavior is a concern for us, as we know it is for Dog Parents as well. Dogs that demonstrate fear that shows itself with aggressive behavior may not use our daycare or hotel. All Dog Days dog patrons must be comfortable being around dogs of all sizes and personalities. Dog Days communicates regularly with all of our Dog Parents, so you’ll always know how your dog is doing. We pride ourselves in keeping an open line of communication with our Dog Parents.
7. What type of evaluation do you do to ensure he or she will get along with the other dogs?
We conduct a free, three hour evaluation to ensure your dog is a good match for Dog Days. First, you will come in with your dog and one of our experienced handlers will ask you some routine questions about him or her and get to know their quirks and personality. After you speak with the handler, we will bring your dog back into our evaluation room and let them get used to the place by smelling around. Depending on your dogs temperament and play style, we will slowly bring in the other dogs one by one starting with the more calm dogs, and working our way up to the more playful ones. We are especially careful with more timid dogs as to not push them too much out of their comfort zone. Once our handler feels like Dog Days is a good fit, we will bring them out with the group into our playroom. Sometimes this process can take five minutes with more energetic or playful dogs, and sometimes this process will take upwards to 45 minutes for the more shy and timid dogs. Once they are in the playroom, they are free to roam, sniff, and play for the remainder of their three hour evaluation!
7. Does Dog Days require my pet to have a membership to use services?
No, Dog Days does not charge a membership fee in order to use our services. We do offer special discounts and packages on many of our services for clients who regularly use Dog Days.
8. Does Dog Days offer a discount for multiple pet households?
We sure do! Dog Days offers a 25% discount on additional pets, with no limit on the number of siblings! When you pay full price for the first pet, you will receive 25% off for each additional pet. (This does not include Grooming or Dog Training.)
9. My dog is a bit overweight. Can Dog Days help?
Yes! One of the priorities at Dog Days is proper exercise for dogs, which along with diet can help your dog shed those extra pounds. Day Care is an excellent choice for helping dogs lose weight.
10. Do you allow all breeds of dogs at Dog Day for daycare and the hotel?
Yes. We do not discriminate based on breed. All dogs that are friendly towards people and other dogs and are able to play are eligible for day care and the hotel.
11. What is your cancellation policy?
There is no cancellation policy for daycare, although we do ask that you let us know you aren't going to come in the day your pup is scheduled to come play so we can give your spot to someone else! Boarding we have a 24 hour cancellation policy for non-holiday boarding, and a 10 day cancellation policy for holidays. We will charge you what one night of boarding would be if you do not cancel within said time frame. For example, you have one dog and you cancel day of your regular, non-holiday boarding, we would charge you $42.00. Another example would be you canceled 4 days before you were scheduled to bring in two dogs for boarding over Christmas, we would charge you $73.50. This policy is subject to change at the sole discretion of Dog Days.